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Update PTR / Reverse DNS

FIXED
mikeyue
Newbie
Posts: 2
Registered: ‎09-09-2015

Update PTR / Reverse DNS

I have a domain (yue.org.uk) being hosted by 123-reg , is it possible to update the PTR, so reverse for my static will resolve yue.org.uk instead of michaelyue.plus.com

 

thanks

 

Mike

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 18,343
Thanks: 7,782
Fixes: 524
Registered: ‎30-07-2007

Re: Update PTR / Reverse DNS

@mikeyue yes, it is. One of the staff will pick up this thread and process the request. It may take a day or two though.

In preparation , make sure you have an A record pointing your domain to your static IP as that will be checked before setting the rDNS

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Windings
Plusnet Help Team
Plusnet Help Team
Posts: 132
Thanks: 167
Fixes: 14
Registered: ‎18-11-2024

Re: Update PTR / Reverse DNS

@mikeyue Hi there, 

 

Picked this up and raised the task for you today. 

 

As @MisterW Mentioned, this can take a couple of working days. Usual lead times are 3-5 working days but can be sorted sooner depending on the workload the netops team have. 

 

All the best 

If this post resolved your issue please click the 'This fixed my problem' button
Joe Elliott
Plusnet
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,802
Thanks: 1,098
Fixes: 46
Registered: ‎24-07-2014

Re: Update PTR / Reverse DNS

Fix

As luck would have it, I'm on that server now, so I've made the change. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team