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Unable to log into member services

FIXED
RPMozley
Seasoned Pro
Posts: 1,399
Thanks: 113
Fixes: 16
Registered: ‎04-11-2011

Re: Unable to log into member services

‎19-02-2023 9:58 PM

This is most likely due to a bad IP reputation. Next time you connected you probably got a different IP.
That's RPM to you!!
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Mav
Moderator
Moderator
Posts: 22,986
Thanks: 5,027
Fixes: 518
Registered: ‎06-04-2007

Re: Unable to log into member services

‎20-02-2023 12:12 PM

I just thought I'd check using Windscribe both using a non and UK IP and my log in request failed both times with the password not being recognised.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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jab1
The Full Monty
Posts: 22,708
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: Unable to log into member services

‎20-02-2023 12:15 PM

Same response here, @Mav  - although I use Nord VPN.

John
Message 18 of 20
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Dan_the_Van
Superuser
Superuser
Posts: 4,221
Thanks: 2,521
Fixes: 122
Registered: ‎25-06-2007

Re: Unable to log into member services

‎20-02-2023 12:44 PM - edited ‎20-02-2023 1:01 PM

Well that's odd I have logged on with no issues using windscribe with a UK server 84.17.50.194 and US server 68.235.33.136 with no issues.

I am using the Windscribe app rather than a browser plugin

HTH

Edit: if required I could install windscribe on one of my reference linux system rather than using windows 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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Mav
Moderator
Moderator
Posts: 22,986
Thanks: 5,027
Fixes: 518
Registered: ‎06-04-2007

Re: Unable to log into member services

‎20-02-2023 2:23 PM

My above tests were using the Firefox browser plugin .

 

I just tried using the app with the same result. All tests done on my PC.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Message 20 of 20
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