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Unable to access one website

markcaldwell83
Newbie
Posts: 2
Registered: yesterday

Unable to access one website

Hi, 

I have previously been able to access https://www.pkbstatus.com/  without any issues until today

 

Screenshot 2024-10-03 at 10.46.48.png

 
The issue seems to be with my wifi connection as when I connect via my mobile network it works fine and other members of my team at work can access it without any problem.
 
I have also tried different browsers, clearing the cache but nothing seems to be working, do you have any suggestions?
 
 
Kind regards, Mark
4 REPLIES 4
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,670
Thanks: 605
Fixes: 109
Registered: ‎27-11-2020

Re: Unable to access one website

What DNS server are you using? @markcaldwell83 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
markcaldwell83
Newbie
Posts: 2
Registered: yesterday

Re: Unable to access one website

Is that the IP address listed under my plusnet wifi connection?


pvmb
Pro
Posts: 701
Thanks: 92
Fixes: 3
Registered: ‎12-02-2014

Re: Unable to access one website

Um...

Yet another medical site that somebody cannot access. There seems to be a recurring theme here.

I seem able to access it without a problem. 

Plusnet DNS Issues - Plusnet Community

Mav
Moderator
Moderator
Posts: 22,592
Thanks: 4,807
Fixes: 517
Registered: ‎06-04-2007

Re: Unable to access one website

@markcaldwell83 

Assuming you are using the Hub2 the DNS settings can be found here (after logging into the router).

 

I have the DNS to Google's but within Windows.

8.8.8.8
8.8.4.4

 

HTH

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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