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Unable to access one website

markcaldwell83
Newbie
Posts: 3
Registered: yesterday

Unable to access one website

Hi, 

I have previously been able to access https://www.pkbstatus.com/  without any issues until today

 

Screenshot 2024-10-03 at 10.46.48.png

 
The issue seems to be with my wifi connection as when I connect via my mobile network it works fine and other members of my team at work can access it without any problem.
 
I have also tried different browsers, clearing the cache but nothing seems to be working, do you have any suggestions?
 
 
Kind regards, Mark
5 REPLIES 5
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,670
Thanks: 605
Fixes: 109
Registered: ‎27-11-2020

Re: Unable to access one website

What DNS server are you using? @markcaldwell83 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
markcaldwell83
Newbie
Posts: 3
Registered: yesterday

Re: Unable to access one website

Is that the IP address listed under my plusnet wifi connection?


pvmb
Pro
Posts: 701
Thanks: 92
Fixes: 3
Registered: ‎12-02-2014

Re: Unable to access one website

Um...

Yet another medical site that somebody cannot access. There seems to be a recurring theme here.

I seem able to access it without a problem. 

Plusnet DNS Issues - Plusnet Community

Mav
Moderator
Moderator
Posts: 22,592
Thanks: 4,807
Fixes: 517
Registered: ‎06-04-2007

Re: Unable to access one website

@markcaldwell83 

Assuming you are using the Hub2 the DNS settings can be found here (after logging into the router).

 

I have the DNS to Google's but within Windows.

8.8.8.8
8.8.4.4

 

HTH

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Tags (1)
markcaldwell83
Newbie
Posts: 3
Registered: yesterday

Re: Unable to access one website

Good morning, thank you very much for the replies.

 

I'm on hub1 but found the DNS settings although no idea what they mean or how to check if they are correct or if they've changed.

Primary DNS: 212.159.13.49
Secondary DNS: 212.159.6.9