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[#1]

My website does not show now and I have looked into moving to another hosting site. They have asked if Plusnet if they can change the nameservers. Can you help.

[#2]

Can someone tell me why my website I've had since 1999 has been turned off. This is all i see: 

	Name	Last modified	Size	Description
	htdocs/	2025-10-14 15:58	-

Apache/2.4.58 (Ubuntu) Server at www.**********.co.uk Port 80

[#3]

@Taxisnooker 

Your website appears to have a Greenby IP address, have you raised a Greenby support ticket ? 

> nslookup www.taxisnooker.co.uk
Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Non-authoritative answer:
Name: fnn.static1.hostns.io
Address: 91.204.210.16            <<<<---- Greenby IP range.
Aliases: www.taxisnooker.co.uk
www.users.freenetname.co.uk

[#4]

I can't get access to Greenby. It doesn't recognize my details.

[#5]

Just viewed your site ok, apart from the security certificate error

[#6]

@Taxisnooker 

I can't get access to Greenby. It doesn't recognize my details.

what are you using as credentials ? it should recognise your Plusnet account name & password , the same as you use to access the Plusnet portal.