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Static IP not enabling

FIXED
monkeysppp
Newbie
Posts: 2
Thanks: 2
Registered: ‎08-10-2024

Static IP not enabling

I've just joined Plusnet and ordered a static IP when I first signed up.  My Addons lists it as there, and I have the "Activate your static IP" button, but when I click it, the page just refreshes.  I understand it has to be activated manually by PN.  Could someone do this for me?

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,147
Thanks: 1,871
Fixes: 503
Registered: ‎01-01-2012

Re: Static IP not enabling

Fix

Hi @monkeysppp 

I've done some work on your account and this should be fixed now.

If you reboot your router you'll pick the new static IP up

As of the 1st of January 2026, I no longer work in Plusne,t so I'll be unable to assist you with any queries.
monkeysppp
Newbie
Posts: 2
Thanks: 2
Registered: ‎08-10-2024

Re: Static IP not enabling

Thanks.  Router rebooted and it's picked up the address