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Static IP not enabling

FIXED
monkeysppp
Newbie
Posts: 2
Thanks: 2
Registered: ‎08-10-2024

Static IP not enabling

I've just joined Plusnet and ordered a static IP when I first signed up.  My Addons lists it as there, and I have the "Activate your static IP" button, but when I click it, the page just refreshes.  I understand it has to be activated manually by PN.  Could someone do this for me?

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,112
Thanks: 1,763
Fixes: 498
Registered: ‎01-01-2012

Re: Static IP not enabling

Fix

Hi @monkeysppp 

I've done some work on your account and this should be fixed now.

If you reboot your router you'll pick the new static IP up

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
monkeysppp
Newbie
Posts: 2
Thanks: 2
Registered: ‎08-10-2024

Re: Static IP not enabling

Thanks.  Router rebooted and it's picked up the address