Static IP not activated
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Static IP not activated
3 weeks ago
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Hi, I've bought a static IP few months ago and I noticed my IP is still dynamic.
Is there anything I have to do to activate it? I've checked router IP configuration, but it does not seem like it is possible to set it manually to the desired address.
Thanks for your help.
Re: Static IP not activated
3 weeks ago - last edited 3 weeks ago
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If you have, wait for a staff member to pick this up, or call PN.
Re: Static IP not activated
3 weeks ago
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Yes, I ordered the static IP actually over 1.5 year ago, but I did not need it that much before.
I moved houses in the meantime if that matters - since then I have rebooted it a few times.
Re: Static IP not activated
3 weeks ago
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Thread moved from Broadband to Everything Else
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Static IP not activated
3 weeks ago
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Hi @tomzyr
It looks like it dropped off your account after your house move
I've managed to get it reapplied and it's now back on
You'll need to reboot your router to pick it back up
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