Static IP became dynamic after house move

[#1]

Hi,

Hopefully  Plusnet staff may be able to help - moved home recently and notice my IP address is now dynamic. Support call yesterday assured me that my IP address is static (was still the same as it was before I moved), but is definitely changing after a reboot of the modem.

IP address is in the 217.*.*.* range and nslookup reports "name=*.*.*.*.dyn.plus.net"

Took me a while to work out my VPN wasn't working because of this rather than a router issue,

[#2]

If the 'name' is your account name, then the IP is static.

[#3]

Thanks John. The nslookup returned what looked like an IP address: 103.124.39.217.dyn.plus.net, and not the account name.

Another post suggested this indicated a dynamic IP address.

[#4]

OK, @fatwob , my error sorry, it does appear to be dynamic, but that wasn't clear from your initial post. Hopefully, one of the Help Team will be along soon to resolve this.

[#5 · Accepted solution]

Hi @fatwob 

That should be fixed for you now.

If you reboot your router you should get your static IP back

[#6]

Thanks all for your support, IP is now static.