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Skype

southerner
Aspiring Pro
Posts: 576
Thanks: 57
Fixes: 1
Registered: ‎27-11-2013

Skype

Not sure if I should post this here or in the Fibre Broadband forum but I just wondered whether anyone else hits issues using Skype sometimes where either some people can't see each other or hear each other during meetings? 

 

I think my internet connection's pretty decent?....
6267040500

4 REPLIES 4
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,563
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Registered: ‎21-04-2017

Re: Skype

Hi there, I'm sorry to hear you're having problems with Skype.

Nothing wrong with those speeds. Are you video calling using a wired or wireless connection? And have you tried a different device too?
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
southerner
Aspiring Pro
Posts: 576
Thanks: 57
Fixes: 1
Registered: ‎27-11-2013

Re: Skype

Hi Anoush,

Thanks for the reply.

 

I'm using Skype on my laptop with a wired connection to my router.

I'll try it with another device when I have a moment to see if things look different on there.

decomplexity
Rising Star
Posts: 493
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Registered: ‎30-07-2007

Re: Skype

But if the speed at the 'other end' is poor or lumpy, you will get a bad session irrespective of your own speeds.

You could perhaps get your Skype partners also to run off speed tests 

Zen from May 17. PN Business account from 2004 - 2017
southerner
Aspiring Pro
Posts: 576
Thanks: 57
Fixes: 1
Registered: ‎27-11-2013

Re: Skype

 

Valid point to check too. Thanks.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.