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Safeguarding websites blocking

halooooom
Newbie
Posts: 4
Registered: 2 weeks ago

Safeguarding websites blocking

https://community.plus.net/t5/Everything-else/Safeguard-saving-issue/m-p/1840027

Getting the same error as above - why is safeguarding not allowing websites to be blocked ?
7 REPLIES 7
halooooom
Newbie
Posts: 4
Registered: 2 weeks ago

Re: Safeguarding websites blocking

Dan_the_Van
Superuser
Superuser
Posts: 4,217
Thanks: 2,513
Fixes: 122
Registered: ‎25-06-2007

Re: Safeguarding websites blocking

@halooooom welcome to the community

This issue has been escalated to the business on this thread

https://community.plus.net/t5/Everything-else/Safeguard-not-enforcing-google-safe-search/m-p/2029225... 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 30,241
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Registered: ‎11-01-2008

Re: Safeguarding websites blocking


Moderators Note


This topic has been moved from Broadband to  Everything Else 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
halooooom
Newbie
Posts: 4
Registered: 2 weeks ago

Re: Safeguarding websites blocking

Hi
Sorry this is a different issue

Enable safeguard
Go to block website
Type in “YouTube.com/shorts/“
Click save

Error saving
Dan_the_Van
Superuser
Superuser
Posts: 4,217
Thanks: 2,513
Fixes: 122
Registered: ‎25-06-2007

Re: Safeguarding websites blocking

Yes sorry, after I posted I realised my mistake, anyway it's been moved to the correct board

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

halooooom
Newbie
Posts: 4
Registered: 2 weeks ago

Re: Safeguarding websites blocking

so how do we block YouTube shorts or video reels ?

family member is addicted and i need to stop access . when will this be fixed ?
Dan_the_Van
Superuser
Superuser
Posts: 4,217
Thanks: 2,513
Fixes: 122
Registered: ‎25-06-2007

Re: Safeguarding websites blocking

@halooooom 

Sorry I was a bit preoccupied yesterday, not needing to use Plusnet SafeGuard myself I performed a search.

You can block www.yourtube.com but not www.youtube.com/shorts

Safeguard is intended to block the web site not categories of it's content like shorts

You would need to investigate some form of parental controls

Try asking an AI this question "Plusnet SafeGuard should I be able to block www.youtube.com/shorts/" for confirmation

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.