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Safeguard

Sam10
Newbie
Posts: 2
Registered: ‎19-09-2021

Safeguard

So I wanted to be able to block and allow certain websites, however, when I go into safeguard I only have the Overview option. Has anyone else had this or know how to fix this so I have the other options available?
4 REPLIES 4
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Safeguard


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This topic has been moved from Chat to Everything Else 

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adam945
Plusnet Help Team
Plusnet Help Team
Posts: 1,334
Thanks: 304
Fixes: 60
Registered: ‎01-12-2020

Re: Safeguard

Hello @Sam10

Thanks a lot for reaching out. Are you trying to do this on a smartphone?

If so, select "SafeGuard" and then flip your phone to to landscape mode, the options to block particular categories / websites will then appear on the left hand side.

 Adam
 Plusnet Help Team - Leeds
Sam10
Newbie
Posts: 2
Registered: ‎19-09-2021

Re: Safeguard

I am doing this on a smartphone. I have tried flipping my phone but I still get no options appear on the left hand side
BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,359
Thanks: 284
Fixes: 86
Registered: ‎24-04-2017

Re: Safeguard

Thanks for getting back to us. If the safeguard options to block or allow a specific page isn't showing then I'd perhaps go into options on the browser you're using on the phone and pressing the "display full desktop site" option as this should reveal any of the missing options for you. Let us know how it goes.

 Ben Devine
 Plusnet Help Team - Sheffield