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Safeguard just doesn't work?

sca1
Dabbler
Posts: 11
Thanks: 3
Registered: ‎26-03-2018

Safeguard just doesn't work?

Hi,

Does anyone else find that Safeguard just doesn't work?

I've updated my settings, reset my router and sites that should be in blocked categories and sites I've individually blocked are not blocked at all.

On my one hub DNS settings are:

Primary DNS: 213.120.234.42  
Secondary DNS: 213.120.234.38

 

which look right to me?

Am I missing something or does Safeguard not actually do anything?

 

2 REPLIES 2
thackie2015
Dabbler
Posts: 23
Thanks: 3
Registered: ‎18-03-2018

Re: Safeguard just doesn't work?

Hi,

It appears to be working for me. I have just accepted all the default settings.

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 352
Thanks: 133
Fixes: 26
Registered: ‎01-12-2020

Re: Safeguard just doesn't work?

Hi @sca1 

 

Thanks for getting in touch, I'm sorry you're having some issue with Safeguard. Have you tried doing a factory reset on your router? 

 Curtis Smith
 Plusnet Help Team