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Safeguard categories not saving

TexasPete
Newbie
Posts: 3
Registered: 10 hours ago

Safeguard categories not saving

10 hours ago

Hi new customer here. Is there anything I'm doing wrong with why the categories are not saving. It will allow me to unblock or block ok but when I try to save the changes I get a error in red saying 'Sorry we have a problem and currently can't save your changes, please try again later.'
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Baldrick1
Moderator
Moderator
Posts: 13,745
Thanks: 6,712
Fixes: 460
Registered: ‎30-06-2016

Re: Safeguard categories not saving

10 hours ago

Moderator's note:
Thread moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

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MisterW
Superuser
Superuser
Posts: 18,666
Thanks: 7,979
Fixes: 533
Registered: ‎30-07-2007

Re: Safeguard categories not saving

9 hours ago

There's an incident already raised and under investigation https://community.plus.net/t5/Everything-else/Safeguard-not-working/m-p/2034111

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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TexasPete
Newbie
Posts: 3
Registered: 10 hours ago

Re: Safeguard categories not saving

9 hours ago

But that was 3 weeks ago.
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