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Safeguard categories not saving

TexasPete
Newbie
Posts: 3
Registered: 9 hours ago

Safeguard categories not saving

9 hours ago

Hi new customer here. Is there anything I'm doing wrong with why the categories are not saving. It will allow me to unblock or block ok but when I try to save the changes I get a error in red saying 'Sorry we have a problem and currently can't save your changes, please try again later.'
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Baldrick1
Moderator
Moderator
Posts: 13,745
Thanks: 6,712
Fixes: 460
Registered: ‎30-06-2016

Re: Safeguard categories not saving

8 hours ago

Moderator's note:
Thread moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

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MisterW
Superuser
Superuser
Posts: 18,664
Thanks: 7,979
Fixes: 532
Registered: ‎30-07-2007

Re: Safeguard categories not saving

8 hours ago

There's an incident already raised and under investigation https://community.plus.net/t5/Everything-else/Safeguard-not-working/m-p/2034111

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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TexasPete
Newbie
Posts: 3
Registered: 9 hours ago

Re: Safeguard categories not saving

8 hours ago

But that was 3 weeks ago.
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