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Reverse DNS name on my static IP

FIXED
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-12-2020

Reverse DNS name on my static IP

Hello, I have recently obtained a static IP. However, it reverse resolves to myusername.PLUS.COM, which is not ideal for privacy while browsing.

I see that others have had success in getting the reverse DNS name changed to something like xxx.xxx.xxx.xxx.ip.PLUS.COM, which would be ideal.

I raised a ticket to do this, as was suggested in other posts. However, the response I received is

"Unfortunately reverse DNS is not something that we currently support. however you may find additional support around this subject on our community support forum."

 

which is less than satisfactory. Can anyone connect me with someone who knows what I am talking about? 🙂

Tags (2)
4 REPLIES 4
Community Veteran
Posts: 4,935
Thanks: 743
Fixes: 12
Registered: ‎05-04-2007

Re: Reverse DNS name on my static IP

Yep it'll need the PTR record removed on your static IP, which I believe it is something PlusNet can do?

Plusnet Help Team
Plusnet Help Team
Posts: 18,024
Thanks: 5,763
Fixes: 963
Registered: ‎21-04-2017

Re: Reverse DNS name on my static IP

Fix

Thanks for your post @rhc 

I've raised this to our NetOps team to review and I'll let you know once they've got back to me

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 18,024
Thanks: 5,763
Fixes: 963
Registered: ‎21-04-2017

Re: Reverse DNS name on my static IP

We've actioned this last night so the rDNS should update by tonight

I hope this helps

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-12-2020

Re: Reverse DNS name on my static IP

Brilliant, thank you.

 

Have a happy Christmas.