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Returning Plusnet Router

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Returning Plusnet Router

Hi,

I've also just registered on here so that I can send my old router back. I'm keen to recycle it if I can.

Can I have apre-paid returns bag please?

Thank you kindly! 😊

7 REPLIES 7
Penny
Superuser
Superuser
Posts: 1,319
Thanks: 816
Fixes: 8
Registered: ‎05-04-2007

Re: Returning Plusnet Router

Hi @dukehousedc 

See posts at https://community.plus.net/t5/Everything-else/Return-of-router-etc/m-p/1705561/highlight/true#M23210 and https://community.plus.net/t5/Everything-else/Couple-of-Technicolour-routers-to-return/m-p/1690924/h...

The Royal Mail link https://www.royalmail.com/track-my-return/create/2886 for printing the no-postage-cost label still looks to be working - @Gandalf  would probably be the person to ask about whether an envelope could be provided, should you not have something to hand that you can use.

.

Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Returning Plusnet Router

@dukehousedc

 

I've popped out a returns bag for you now, should arrive within the next 3-5 working days 😊

 

Thanks

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Re: Returning Plusnet Router

Thank you Penny.

x

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Re: Returning Plusnet Router

Thank you so much Mads.

😊👍

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Returning Plusnet Router

No worries! 

 

Take care. 

pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Re: Returning Plusnet Router

Out of interest, what happens to returned routers/ devices?

 I've got a few old routers lying about , plusnet and non plusnet and their final destination will more than likely be in the general household waste bin ( black wheelie bin) or the local council tip e-waste area ( although covid restrictions make journeys to the tip almost impossible)

ebach
Newbie
Posts: 3
Thanks: 2
Registered: ‎05-01-2021

Re: Returning Plusnet Router

This is a good idea, is there an address that old routers can be sent to, and does it have to be Plusnet routers? I have several from over the years that I'd like to recycle rather than just bin.