cancel
Showing results for 
Search instead for 
Did you mean: 

Returning Plusnet Router

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Returning Plusnet Router

Hi,

I've also just registered on here so that I can send my old router back. I'm keen to recycle it if I can.

Can I have apre-paid returns bag please?

Thank you kindly! 😊

7 REPLIES 7
Penny
Superuser
Superuser
Posts: 1,778
Thanks: 1,121
Fixes: 9
Registered: ‎05-04-2007

Re: Returning Plusnet Router

Hi @dukehousedc 

See posts at https://community.plus.net/t5/Everything-else/Return-of-router-etc/m-p/1705561/highlight/true#M23210 and https://community.plus.net/t5/Everything-else/Couple-of-Technicolour-routers-to-return/m-p/1690924/h...

The Royal Mail link https://www.royalmail.com/track-my-return/create/2886 for printing the no-postage-cost label still looks to be working - @Gandalf  would probably be the person to ask about whether an envelope could be provided, should you not have something to hand that you can use.

.

* * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Returning Plusnet Router

@dukehousedc, 

 

I've popped out a returns bag for you now, should arrive within the next 3-5 working days 😊

 

Thanks

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Re: Returning Plusnet Router

Thank you Penny.

x

dukehousedc
Newbie
Posts: 3
Thanks: 2
Registered: ‎30-11-2020

Re: Returning Plusnet Router

Thank you so much Mads.

😊👍

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Returning Plusnet Router

No worries! 

 

Take care. 

pint
Pro
Posts: 660
Thanks: 86
Fixes: 1
Registered: ‎19-08-2007

Re: Returning Plusnet Router

Out of interest, what happens to returned routers/ devices?

 I've got a few old routers lying about , plusnet and non plusnet and their final destination will more than likely be in the general household waste bin ( black wheelie bin) or the local council tip e-waste area ( although covid restrictions make journeys to the tip almost impossible)

ebach
Newbie
Posts: 3
Thanks: 2
Registered: ‎05-01-2021

Re: Returning Plusnet Router

This is a good idea, is there an address that old routers can be sent to, and does it have to be Plusnet routers? I have several from over the years that I'd like to recycle rather than just bin.