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Re-enable an old domain

mike_23
Newbie
Posts: 3
Registered: Saturday

Re-enable an old domain

Many years ago I had a domain registered hps.org.uk . It was allowed to lapse. I would now like to be able to use it again. WHOIS shows is as active, Plusnet Plc t/a Madasafish Broadband as the registrar, however it does not resolve in DNS, so I suspect it is not actually in use but was never fully released. How can I go about getting hold of it again?

5 REPLIES 5
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,033
Thanks: 1,353
Fixes: 56
Registered: ‎24-07-2014

Re: Re-enable an old domain

It's something we'll be able to sort for you. 

 

Do you happen to know the account credentials (username and password) where the domain is held? 

If so, let me know your username (PM) and I'll create a ticket for you. I'll need the IPS tag of the new host. 

 

EDIT: I've located the account and created ticket 255187563. If you could please log into the MAAF portal and reply with the IPS tag, I'll arrange the change for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
mike_23
Newbie
Posts: 3
Registered: Saturday

Re: Re-enable an old domain

Thanks, that sounds great. Can we take this out of the forum? Could you email me directly on [Removed]? I would move the IPS to IONOS. 
Mike

 

 

Moderators Note: Personal information removed

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,033
Thanks: 1,353
Fixes: 56
Registered: ‎24-07-2014

Re: Re-enable an old domain

For accountability and security, I just need you to confirm on the account. If you can log into the account www.madasafish.com and reply there, I can action.  

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
mike_23
Newbie
Posts: 3
Registered: Saturday

Re: Re-enable an old domain

I have no idea what email address would have been used, I have never accessed MAAF portal. hps.org.uk was used by the then Hertsmere Progressive Synagogue, which changed its name in 2004 to The Liberal Synagogue Elstree and started using a new domain tlse.org.uk. We therefore allowed hps.org.uk to lapse.
We are about to change our name again, to hertfordshire progressive synagogue, hence our wish to re-establish hps.org.uk.  I took over the management of our web presence about 15 years ago, but was not the original contact for hps.org.uk. 

I can get any authorisation you need from the board of trustees of the charity (of which I am one). How can we proceed?

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,033
Thanks: 1,353
Fixes: 56
Registered: ‎24-07-2014

Re: Re-enable an old domain

Under these circumstances, it's probably best to go directly to Nominet who can change the tag for you. There is an admin fee, which appears to be about £10. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team