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PTR entry from dyn.plus.net

rldadmin
Newbie
Posts: 1
Registered: ‎04-11-2024

PTR entry from dyn.plus.net

Hi, we've an IP address given by a Cloud ISP that points to IP.dyn.plus.net

 

We'd require a PTR entry to our domain. Could you please assist?

 

Thank you so much.

1 REPLY 1
MisterW
Superuser
Superuser
Posts: 16,281
Thanks: 6,235
Fixes: 447
Registered: ‎30-07-2007

Re: PTR entry from dyn.plus.net

I assume you mean that you've been allocated a dynamic IP on your Plusnet connection.

It's not possible to change the PTR (rDNS) record for a dynamic IP. If you need a PTR record to your domain, then you need to request a static IP from Plusnet for which there's a one-off charge of £5. You then create an A record on your domain pointing to the static IP and then you can request the PTR record be changed to you domain.

Hope that helps

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.