Openreach install question
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Openreach install question
8 hours ago - last edited 8 hours ago
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I've recently moved to Plusnet full fibre which involved Openreach digging a trench across my lawn and installing a grey 2inch pipe. This surfaces next to my house and the fibre emerges into a junction box (CSP?) before routing into the house.
The exposed pipe was left uncapped. When asked, the engineer volunteered that there would be drainage in the street and no need to worry. Personally I think this is shoddy and temporarily I've cut some foam to act as a bung (see pic).
I'm curious - is this open pipe standard Openreach practice (and if not, how should the pipe have been terminated) ?
Re: Openreach install question
8 hours ago
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File a complaint with OpenReach.
https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy
Brian
Re: Openreach install question
8 hours ago
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Have a look at the pictures in the following Thread. Post #1 shows pre-complaint, Post #5 shows remedial work.
Brian
Re: Openreach install question
8 hours ago - last edited 8 hours ago
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For what it is worth a neighbour conduit looks like this
Edit: I agree doesn't look great
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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