Need to transfer domain away from plusnet to hostinger

[#1]

Hi

I am hoping someone can help as I am going round in circles. 

I have a domain with plusnet but I want to transfer this to hostinger, I cant do this through the control panel, can anyone advise where I need to go to do this?

Thanks

[#2]

Here should be fine. Once one of the Plusnet help team spot this, they'll raise a 'ticket' to which you'll be able to provide the info needed to raise the transfer request to Netops

[#3]

Did you manage to complete that ok yet? I am going through the same process using the following steps:

1. Raised the request on the hostinger cpanel: https://hpanel.hostinger.com/domains/transfer-domain

2. Contacted PlusNet support to to change the domain's IPS tag to REGISTRAR-EU

(which I am hoping should cause the approval for the transfer to complete immeditately)

Support have advised a 72 hour SLA for the change

3. I tried to test the new provider in the meantime by adding additional DNS records as below, but for some reason this has not propagated to external DNS servers yet:

Left field Type Pri Right field  

mydomain.co.uk.	MX	5	mx1.hostinger.com
mydomain.co.uk.	MX	10	mx2.hostinger.com
autoconfig	CNAME		autoconfig.mail.hostinger.com
autodiscover	CNAME		autodiscover.mail.hostinger.com

Maybe you will have better luck or I am missing something here...

[#4]

I think you need a full stop at the end of each of those CNAMEs

[#5]

I've just logged into the portal to check it out, and the instructions for a CNAME say:

You should make sure:

• That the canonical name (nominated on the right) is fully qualified (FQDN)
• If the canonical name doesn't have the full stop at the end, the DNS will add the Top Level Domain on again. This will make the domain name wrong. (E.g. 'house.domainname.co.uk' would become 'house.domain.co.uk.domain.co.uk').

---

[#6]

---

@pjmarsh wrote:

I think you need a full stop at the end of each of those CNAMEs

---

Same with the MX records I imagine.

[#7]

Thanks all. I am trying that. I wonder if it would cause the record to not publish though?

Lets see how long it takes to update....

[@deesidefarm did you complete this ok?]

@deesidefarm did you complete this ok?

The hostinger domain transfer tool worked for me, after getting PN to change the IPS tag.

But I also needed hostinger support to sync their DNS manually before the MX records updated.

FWIW, the temporary PlusNet records never published, I gave up on that.