Moving my EXTERNAL openreach cable

SirSpamalot · 3 weeks ago

Hi, Because of building work, i need to move where my fibre line comes through the wall of the house. Trying to convey this on the support pages is... challenging. I know I will need openreach. I expect it will be chargeable. Both of those are fine, I just need it doing!

Any ideas?

Townman · ‎22-08-2007

The call centre ought to be able to arrange this for you.

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SirSpamalot · 3 weeks ago

No joy with them so far

mystreet1 · ‎26-01-2024

This thread will answer it for you

https://community.plus.net/t5/Everything-else/Moving-existing-FTTP-connection-to-avoid-building-work...

Was a member for years, but moved from PN fttc to fttp from an AltNet. Getting 940Mb up and down. Happy to stay on here and try to help others. 

SirSpamalot · 3 weeks ago

!Thanks

Sorted thank you verymuch

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Full Fibre to Everything Else

Customer / Moderator
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bmc · ‎28-02-2017

@SirSpamalot

This is one of those rare occasions where you can contact OpenReach directly.

There is a form on their webpage that promises a call back with 3 days to discuss the work required.

If doing building work it's an ideal time to consider whether to run ethernet cables to help internet coverage in the house.

Brian