Mobile Broadband versus Full Fibre

[#1]

Thanks for the link. The Ofcom checker says Ultrafast is available. 

[#2]

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@paul1974 wrote:

I'm in a building with flats. The other flat has FTTP, but mine doesn't. Does that sound like someone has made a mistake or does FTTP not work for flats above ground level?

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Is this a conversion, or built as flats?

[#3]

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@Dan_the_Van wrote:

Suggest you check using this site https://checker.ofcom.org.uk/en-gb/broadband-coverage as it expands the search beyond openreach.

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I've been playing with that, with puzzling results for where I live. Here are three results for neighbours all in the same postal code, showing only the results for fibre, which is available here. I am connected to FF:

Ultrafast 1000 Mbps 100 Mbps <-- Mostly (i.e. Available, likely not connected)

Ultrafast 1800 Mbps 220 Mbps <-- Me (Openreach connected - also showing landline speeds!)

Ultrafast -- Not available --        <-- All my immediately adjacent neighbours!

Interestingly, Virgin Cable is available here, but NOT to me and my immediately adjacent neighbours. I don't know if this can explain the above anomaly.

[#4]

Moderators Note

This topic has been moved from Full Fibre to Everything Else.

[#5]

@paul1974 

If the address version of the Checker is showing WBBC FTTP as Available for your neighbours in the block of flats but not yours then this sound like a OpenReach database problem. It's been known.

You could phone PN and ask thenm to run a check but there is a way to contact OR directly. I don't have the exact website available to me but I believe if you use the following you get offered further options if FF is available.

https://www.openreach.com/fibre-checker

If not, have a good look around the OR website.

Brian

Edit : Found the address

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

[#6]

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@jab1 wrote:

@paul1974 In that case, I suggest you ask Plusnet to raise an ORDI request to ask Openreach to check their database.

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I spoke to Plusnet support. They've asked Openreach to fix their database. A non-existent obstruction was listed at our property. Apparently that was the reason why I couldn't have full fibre. 

Thanks for your assistance.

[#7]

Good result, @paul1974