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'Login Incorrect'?!!! No it isn't!!!
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- 'Login Incorrect'?!!! No it isn't!!!
'Login Incorrect'?!!! No it isn't!!!
07-11-2007 9:37 PM
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Further to my post of a few hours ago (c.f. 'ftp via plusnet connection only?', I am now at home and STILL having no luck connecting to (let alone uploading to) ftp.plus.net.
- I AM using my correct username*
- I AM using the correct password*
* I know this because the instructions state I should use the same credentials I use to access webmail. I am and I can access webmail fine.
I'm using 'LeapFTP' as my ftp client but I've allso tried dosFTP just to be sure. They both end up saying the same thing ('Login incorrect - connection attempt failed')
Any ideas, please?
- I AM using my correct username*
- I AM using the correct password*
* I know this because the instructions state I should use the same credentials I use to access webmail. I am and I can access webmail fine.
I'm using 'LeapFTP' as my ftp client but I've allso tried dosFTP just to be sure. They both end up saying the same thing ('Login incorrect - connection attempt failed')
Any ideas, please?
Message 1 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
07-11-2007 10:15 PM
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try ftp2.plus.net
Message 2 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
07-11-2007 10:32 PM
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Quote from: Peter try ftp2.plus.net
No luck with that, Peter, but thanks anyway.
I note on my 'My Account - My Webspace' page it states, 'You can upload to your webspace 12 hours after signing up.' My Plusnet account only became active yesterday but, from the way it is phrased, I would have thought that statement meant '12 hours from the date you sign up' (i.e. therefore, in my case, several weeks ago!)
Why is nothing ever easy?
Message 3 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 12:11 AM
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It might be that the scripts which set up ftp space etc haven't run yet. One of the comms guys will likely clarify for you tomorrow.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 4 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 8:59 AM
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I've given things a kick, can you give it 4 hours and try again later please.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 10:54 AM
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Quote from: grumpybob
* I know this because the instructions state I should use the same credentials I use to access webmail. I am and I can access webmail fine.
Any ideas, please?
That may not be necessarly true depending on your setup.
It should be just your ISP Username + that password.
I have numerous mailboxes, and people access their webmail as
Username: ISPUsername+MailboxName
Password: Mailbox Password
So in that instance what you've said there is not correct.
I assume you are actually entering your ISP username + password in and not the webmail password details if its different?
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 1:57 PM
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Quote from: Chris I've given things a kick, can you give it 4 hours and try again later please.
All seems to be working now, thanks Chris. I didn't wait the full 4 hours before giving it a try (typical bloody user! Never do what they're told!) but, wahtever you did seems to have done the trick.
Message 7 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 1:58 PM
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Censored! It was only a 'blood' with a 'y' on the end!
Message 8 of 9
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Re: 'Login Incorrect'?!!! No it isn't!!!
08-11-2007 2:35 PM
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Thanks for letting me know, percussive maintenance tends to do the trick
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 9 of 9
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- 'Login Incorrect'?!!! No it isn't!!!