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Fibre in listed building?

paulh
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Registered: ‎30-07-2007

Fibre in listed building?

Currently on "Unlimited Fibre inc. Line rental"

 

PN keep urging me to upgrade to full fibre, which is cheaper of course.

 

I'm a renter in a GII listed building, so drilling holes and mounting boxes not only requires my uncooperative landlord to agree but probably requires listed building consent from the local auth which the landlord would have to negotiate.

 

How does PN handle this sort of thing? There's no guidance whatsoever in the "help". 

 

 

 

 

21 REPLIES 21
MisterW
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Re: Fibre in listed building?

Is there any possibility of using an existing copper cable entry point ? and then fitting an internal CSP ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
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Re: Fibre in listed building?


Moderators Note


This topic has been moved from Full Fibre to Everything Else

Customer / Moderator
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bmc
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Registered: ‎28-02-2017

Re: Fibre in listed building?

@paulh 

Can you post a screen image from the following (after hiding your details).

https://www.broadbandchecker.btwholesale.com/#/ADSL

 

Of particular interest is what is said to the right of WBC FTTP (One Stage or KCI2) and the narrative below the results window.

 

Brian

PhilipHeyes
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Re: Fibre in listed building?

It might be worth a conversation with the landlord on is there ducting OR can use to run in FTTP to the building, I can understand if there are say 10 units, the landlord is not going to want 10 lots of new fibre runs and 10 lots of damage to the grounds and will not what any let alone multiple fibres on the exterior of the buildings.

paulh
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Re: Fibre in listed building?

"

We are sorry but the checker is unavailable at the moment. Please try again later.

"

bmc
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Re: Fibre in listed building?

@paulh 

It happens for time to time.

 

However, the Address version does appear to be working - at least for my address.

 

Brian

bmc
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Re: Fibre in listed building?

@paulh 

Another matter for consideration is you phone line / service. Do you want to keep it?

 

PN are actively moving services to EE for those who want to keep a combined internet / phone service or off your current service if either you're happy to lose the phone or prefer to use a VOIP provider.

 

Brian

paulh
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Registered: ‎30-07-2007

Re: Fibre in listed building?

Been a bit busy but finally got round to this.

Also, yes, just received the EE migration email but I've no interest in retaining a voice line, so I'll stay with PN.

 

 

MisterW
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Re: Fibre in listed building?

@paulh according to the availability checker , Full fibre is available and you are in a Fibre priority area.

So ordering anything apart from Full fibre is going to be difficult if not impossible!

Openreach know there is 'some' issue as the narrative says 'Complex L2C' (L2C being 'lead to cash' i.e from order to completion)

I'd suggest starting talking to the local authority and the landlord pronto.

I 'think' if you contact Plusnet and tell them its a listed building , then they can get Openreach to come and do a survey and discuss what's possible. 

It may be possible to feed the fibre though an existing hole and use an internal CSP which should (hopefully) get around all the listed building issues.   

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

paulh
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Registered: ‎30-07-2007

Re: Fibre in listed building?

thanks.

 

I miss the days when you could go on the PN website, login & "raise a ticket" for q query like this, and then go about your business for the day, rather than sit in a phone queue for 20-30 minutes.

paulh
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Re: Fibre in listed building?

So that was pretty much a waste of a call.

 

A survey cannot be ordered in advance. 

 

You have to place an order, and when the Openreach engineer turns up to do the actual installation/upgrade, only then will you know what's required and what permissions you might have to get from landlord, letting agent & local authority.

 

This must occur reasonably often, surely, there must be processes in place to handle this more elegantly & smoothly?

I live in a location where there's entire streets of listed buildings, it's not a weird one-off thing.

mystreet1
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Re: Fibre in listed building?

This page popped up in a search

https://www.reddit.com/r/openreach/comments/1pi8sx7/openreach_fibre_install_in_grade_2_listed_buildi...
Was a member for years, but moved from PN fttc to fttp from an AltNet. Getting 940Mb up and down. Happy to stay on here and try to help others. 
bmc
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Re: Fibre in listed building?

@paulh 

As I understand things a survey is done before OpenReach accept the order. For example if digging is required you need to sign off on the job. Likewise if they decide Excess Construction Charges apply you need to accept (or reject) the ECC's.

 

I think you simply need to place the order and see what happens.

 

Brian

 

 

paulh
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Registered: ‎30-07-2007

Re: Fibre in listed building?

yeah, that's unfortunately the conclusion I've come to.

It's going to get even more complicated as there are three properties here with a single frontage, and we appear to be supplied from copper coming in off a pole.