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FTP problems

jaythe0ne
Grafter
Posts: 43
Registered: ‎14-08-2007

FTP problems

I'm having trouble logging into my webspace using CuteFTP or SmartFTP
I'm logging into
ftp.plus.net and using my normal plus.net username and password but getting a valiudation failure.
Please help
7 REPLIES 7
samuria
Community Veteran
Posts: 1,577
Thanks: 3
Registered: ‎13-04-2007

Re: FTP problems

try logging into 212.159.9.131 and use your username and password.
Make sure you only us the first part of your username not user@plus.net
I assume yours is jaythe0ne remember its case sensitive for name and password
jaythe0ne
Grafter
Posts: 43
Registered: ‎14-08-2007

Re: FTP problems

Still doesn't work, i've managed to log onto ccgi.jaythe0ne.plus.com using my plus.net username and password, but still can't log onto ftp.plus.net
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: FTP problems

To get to ftp  the address is ftp://username@ftp.plus.net is this what you are using.
jaythe0ne
Grafter
Posts: 43
Registered: ‎14-08-2007

Re: FTP problems

its almost as if the webspace doesn't exhist, i've activated Cgi and PHP on my account, i've registered a domain name with PN. I can log onto the CGI server, i just can't ftp my webspace. i keep on getting a validation error.
hulls
Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

Re: FTP problems

I know this is probably a daft question.  Are you ftping to the Htdocs folder? The ftp address would then be:
ftp://username@ftp.plus.net/htdocs
At least that's how it works on Free-online. Grin
John
jaythe0ne
Grafter
Posts: 43
Registered: ‎14-08-2007

Re: FTP problems

PN answered my ticket, in a speedy fashion i have to say  :), they said it was a known issue at the moment that they were haveing password issues, i havbe set a new password and it all works fine now
Merrick
Grafter
Posts: 102
Registered: ‎31-08-2007

Re: FTP problems

i have a similar problem.
when using filezilla my first log in atempted works and i can browse to my forum directory, then when i try to browse one folder lower i get disconected
when i reconnect i can browse as far as the 3 teir then get disconnected again
log back in and i can get to the forth tier........
its very frustrating, i spent 20 mins last night just trying to get to the second teir as it kept kicking me so i couldn't upload the files i wanted.
does the ccgi webspace have some manic time out on it? filezilla always says a "time out detected" as the cause of the disconection.