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Domain Transfer

mjcuk
Newbie
Posts: 4
Registered: ‎08-08-2024

Domain Transfer

Hi,

 

I am looking to transfer my domain away from Plusnet to another registrar. To do this, I believe I need to post here to ask someone from the Plusnet team to raise a ticket on my behalf.

Could I please get a ticket raised for this?

 

Thanks!

7 REPLIES 7
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,711
Thanks: 647
Fixes: 112
Registered: ‎27-11-2020

Re: Domain Transfer

@mjcuk Popped you a text message over to get this sorted Smiley

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 Will Cutforth
 Plusnet Help Team
mjcuk
Newbie
Posts: 4
Registered: ‎08-08-2024

Re: Domain Transfer

Thanks Will.
Do you mean that you sent an SMS on my mobile? I didn't receive anything but it looks like I had an old number on my account, I have updated it now if you want to try again.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Domain Transfer

Hi there, no we'd usually send you a PM on here, please have a look at your inbox and you'll likely have a message from Will. 

 

Adam - Plusnet Sheffield

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 Adam Walker
 Plusnet Help Team
mjcuk
Newbie
Posts: 4
Registered: ‎08-08-2024

Re: Domain Transfer

Thanks. I checked my private message but there doesn't seem to be any messages in there.

James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Domain Transfer

Please can you reply to this ticket instead @ https://www.plus.net/wizard/?p=view_question&id=243154207

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James - Plusnet Sheffield
Plusnet Help Team
mjcuk
Newbie
Posts: 4
Registered: ‎08-08-2024

Re: Domain Transfer

Hi @James30 

Could you please check the status of this transfer? I received a reply in the ticket saying that it would be actioned but more than 5 working days have past and the transfer doesn't appear to have happened.

Thanks

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,062
Thanks: 1,639
Fixes: 495
Registered: ‎01-01-2012

Re: Domain Transfer

Hi @mjcuk 

I've checked and the request is still with the right team. 

Unfortunately there's a bit of a backlog but it should be picked up soon

After the 3rd of November I will have a limited presence here as I have moved to a new role
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 Matthew Wheeler
 Plusnet Help Team