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Contract Expiry Date

FIXED
Boz
Rising Star
Posts: 216
Thanks: 18
Registered: ‎31-01-2012

Contract Expiry Date

Can anybody tell me why it is so difficult for Plusnet to tell me the day when my contract ends.  I've just been on the main site, and there seems to be no way of finding the answer.  I know that I have paid up to the end of this month (or close to it), but I cannot find the actual date.

Boz

 

3 REPLIES 3
jab1
The Full Monty
Posts: 22,709
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: Contract Expiry Date

@Boz I can't find it on my account page, as I'm a 'mail only' customer, but do you not keep your latest contract confirmation email? - I'm sure that used to give the start and end dates.

John
bmc
Hero
Posts: 4,962
Thanks: 1,783
Fixes: 86
Registered: ‎28-02-2017

Re: Contract Expiry Date

Fix

@Boz 

When you say you've been on the main site do you mean you've logged into your Member's portal.

 

I've just gone into mine and my contract date is there to see.

 

Brian

Boz
Rising Star
Posts: 216
Thanks: 18
Registered: ‎31-01-2012

Re: Contract Expiry Date

Thanks you guys.  I was looking in the wrong place, and I have found last year's email !!

Boz