cancel
Showing results for 
Search instead for 
Did you mean: 

Confused about FTTP availability ?

jab1
The Full Monty
Posts: 25,432
Thanks: 9,238
Fixes: 388
Registered: ‎24-02-2012

Re: Confused about FTTP availability ?

OK - I understand that, but if the manholes have been marked, they are - hopefully - doing he survey work.

John
bmc
Seasoned Hero
Posts: 6,017
Thanks: 2,258
Fixes: 118
Registered: ‎28-02-2017

Re: Confused about FTTP availability ?

@PH63 

I'd keep an eye on questions on your PN account. You should get emailed of developments but you never know.

 

The lack of detail about an FTTP install on the Checker results is unhelpful. I'm wondering if digging is required from the manhole to your external wall. Can you post an image or the manhole? OR manholes are not usually 30m apart - UG chambers are about 100, apart on my street.

 

Brian

PH63
Hooked
Posts: 9
Registered: Sunday

Re: Confused about FTTP availability ?

@bmc 

 

I did some snooping up and down the road and I'm fairly sure that at least two properties on the same side of the street as mine have in fact got FTTP connections ! (now I know what to look for). You are correct though that there was obviously some digging involved to bring the fibre from the nearest manhole to each house. They also look like fairly new additions as the tarmac is still fresh. Anyway, this discovery makes me think that it's fairly certain that I will be able to obtain FTTP and I'd just like to thank you and everybody else for their input. Cheers for now, hopefully I will update on Dec 2nd Smiley

bmc
Seasoned Hero
Posts: 6,017
Thanks: 2,258
Fixes: 118
Registered: ‎28-02-2017

Re: Confused about FTTP availability ?

@PH63 

A picture of the manhole would still be helpful. I'm thinking it's what's known as a "TobyBox"

 

If you look at the Checker mentioned in post #2 for the Addresses you think might have FTTP it'll tell you (or at least it should) if an ONT is installed.

 

Brian

PH63
Hooked
Posts: 9
Registered: Sunday

Re: Confused about FTTP availability ?

@bmc 

 

I just looked at one of the houses I'm 99% certain already has FTTP and the status says 'Available' and 'KC12 Assure' under the FTTP Install Process. Guessing it only gets updated when people actually move to FTTP ? Either way it does look like it's physically available (with some digging perhaps).

bmc
Seasoned Hero
Posts: 6,017
Thanks: 2,258
Fixes: 118
Registered: ‎28-02-2017

Re: Confused about FTTP availability ?

@PH63 

KCI2 means a survey is required - hence the request for photos and a video I suspect. Almost certainly it means digging a trench from the nearest chamber to your house.

 

This might tie in with your previous comment about the install being on the 1st with completion on the 2nd. Dig one day and install the next. An installation is normally completed on the day. The engineer will plug their computer into the ONT and run a test (I believe) and then, if happy, plug your router in to confirm it's working for you before they leave.

 

Have another look at the Checker results you looked at previously. Below the results window should be a narrative on FTTP and the install. It'll state if an ONT is present and / or if any potential problems have been noted (like having to dig a trench).

 

Brian

Baldrick1
Moderator
Moderator
Posts: 14,858
Thanks: 7,750
Fixes: 480
Registered: ‎30-06-2016

Re: Confused about FTTP availability ?

@PH63 

The  Availability Database is updated as and when, it is not related to whether Full Fibre has been installed in a property. KCI2 means that installation is a 2 part process. Openreach will come and survey the route, a dig team will come and install a duct across your front garden and then another technician will install the fibre. This will not all happen on the first visit.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

jab1
The Full Monty
Posts: 25,432
Thanks: 9,238
Fixes: 388
Registered: ‎24-02-2012

Re: Confused about FTTP availability ?

@bmc The checker result the OP posted has nothing about FTTP in the narrative.

John
bmc
Seasoned Hero
Posts: 6,017
Thanks: 2,258
Fixes: 118
Registered: ‎28-02-2017

Re: Confused about FTTP availability ?

@jab1 

The OP since looked at one of his neighbours who they believe has FTTP - it showed Available and KCI2

 

Brian

jab1
The Full Monty
Posts: 25,432
Thanks: 9,238
Fixes: 388
Registered: ‎24-02-2012

Re: Confused about FTTP availability ?

I am aware of that, but as to his property...

John
bmc
Seasoned Hero
Posts: 6,017
Thanks: 2,258
Fixes: 118
Registered: ‎28-02-2017

Re: Confused about FTTP availability ?

@jab1 

I was asking about his neighbours property as it might give a clue to his own situation.

 

Brian

PH63
Hooked
Posts: 9
Registered: Sunday

Re: Confused about FTTP availability ?

@Baldrick1 

 

Ahh, thanks, that makes sense. I should be off both days so it's not an issue either way.