Bb line number

[#1]

How do you text fault to plusnet if you don't have a landline

[#2]

You text from your mobile phone ... texting from a landline requires atypical capability.

[#3]

@Megawrecker 

If you'e on SOGEA (no landline) or FTTP then I believe the TEXT link doesn't work - it need's the landline number.

You either have to phone support or wait until a staff member picks up this thread - as they tend to be thin on the ground this could be days.

Brian

[#4]

Thankyou

[#5]

When i text fault on mobile it comes back as number not recognised

[#6]

Have added it to your account?

[#7]

@Megawrecker 

Stupid question time - did you text "HELP" as per the support page?

@jab1 

If the OP is on SOGEA or FTTP then there is no landline number to add to the account.

Brian

[#8]

@bmc Maybe I wasn't clear enough, @bmc - I meant the mobile number, I am well aware that SoGEA/FTTP connections do not have a land-line number.

[#9]

@jab1 

As far as I'm aware the mobile number doesn't work either.

Brian

[#10]

I had heard that rumour, although  some seem to succeed. The only option in that case is to call.