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Activate Static IP

FIXED
mxtte
Newbie
Posts: 1
Registered: ‎22-01-2024

Activate Static IP

Hello,

I’ve recently had my line activated and added on a static IP. When I go to My Account and try to activate it, the button doesn’t appear to do anything & it continually shows “You are using a dynamic IP.”

According to this thread - https://community.plus.net/t5/Everything-else/Can-t-enable-static-IP/m-p/1924177#M31428 - it’s been busted for a while.

Could someone from PN be kind enough to activate on my behalf?

Thanks,
Matt
4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 12,389
Thanks: 5,566
Fixes: 430
Registered: ‎30-06-2016

Re: Activate Static IP

Moderator's note:
Thread moved from Broadband to Everything Else

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,111
Thanks: 1,762
Fixes: 498
Registered: ‎01-01-2012

Re: Activate Static IP

Fix

Hi @mxtte 

That should be sorted for you now.

If you reboot your router you'll pick the static IP up

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ultrasbm
Newbie
Posts: 3
Registered: ‎16-02-2024

Re: Activate Static IP

Hi @MatthewWheeler 

I too have the same issue. The button does nothing for me at all - just refreshes the page.

Could you activate it for me also please?

<Redacted>

Thanks!

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).
James30
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 478
Fixes: 32
Registered: ‎19-04-2023

Re: Activate Static IP

@ultrasbm - Sorry for that, sorted it out, just reboot the router. I've left you a ticket detailing it all here @ https://www.plus.net/wizard/?p=view_question&id=240811836 .

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team