Activate Static IP

[#1]

Hello,

I’ve recently had my line activated and added on a static IP. When I go to My Account and try to activate it, the button doesn’t appear to do anything & it continually shows “You are using a dynamic IP.”

According to this thread - https://community.plus.net/t5/Everything-else/Can-t-enable-static-IP/m-p/1924177#M31428 - it’s been busted for a while.

Could someone from PN be kind enough to activate on my behalf?

Thanks,
Matt

[#2]

Moderator's note:
Thread moved from Broadband to Everything Else

[#3 · Accepted solution]

Hi @mxtte 

That should be sorted for you now.

If you reboot your router you'll pick the static IP up

[#4]

Hi @MatthewWheeler 

I too have the same issue. The button does nothing for me at all - just refreshes the page.

Could you activate it for me also please?

<Redacted>

Thanks!

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

[#5]

@ultrasbm - Sorry for that, sorted it out, just reboot the router. I've left you a ticket detailing it all here @ https://www.plus.net/wizard/?p=view_question&id=240811836 .