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Activate Static IP

FIXED
mxtte
Newbie
Posts: 1
Registered: ‎22-01-2024

Activate Static IP

Hello,

I’ve recently had my line activated and added on a static IP. When I go to My Account and try to activate it, the button doesn’t appear to do anything & it continually shows “You are using a dynamic IP.”

According to this thread - https://community.plus.net/t5/Everything-else/Can-t-enable-static-IP/m-p/1924177#M31428 - it’s been busted for a while.

Could someone from PN be kind enough to activate on my behalf?

Thanks,
Matt
4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 11,700
Thanks: 5,203
Fixes: 418
Registered: ‎30-06-2016

Re: Activate Static IP

Moderator's note:
Thread moved from Broadband to Everything Else

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Activate Static IP

Fix

Hi @mxtte 

That should be sorted for you now.

If you reboot your router you'll pick the static IP up

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ultrasbm
Newbie
Posts: 3
Registered: ‎16-02-2024

Re: Activate Static IP

Hi @MatthewWheeler 

I too have the same issue. The button does nothing for me at all - just refreshes the page.

Could you activate it for me also please?

<Redacted>

Thanks!

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).
James30
Plusnet Help Team
Plusnet Help Team
Posts: 408
Thanks: 141
Fixes: 25
Registered: ‎19-04-2023

Re: Activate Static IP

@ultrasbm - Sorry for that, sorted it out, just reboot the router. I've left you a ticket detailing it all here @ https://www.plus.net/wizard/?p=view_question&id=240811836 .

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team