unable to access email server and webmail
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unable to access email server and webmail
2 hours ago
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I can not login to the email server to retrieve my emails with a failed message, also webmail is down with the following message screenshot enclosed
Re: unable to access email server and webmail
2 hours ago
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I can't see the screenshot, but the message on webmail.plus.net reads:
CONFIGURATION ERROR
Please read the INSTALL instructions!
Re: unable to access email server and webmail
2 hours ago
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Same for me on my .plus.com email account.
Re: unable to access email server and webmail
2 hours ago
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I can now login using Thunderbird and received an email I sent from a non plusnet account. Webmail still borked.
Re: unable to access email server and webmail
an hour ago
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I too can now use Thunderbird to get mails, webmail still down same php message
Re: unable to access email server and webmail
an hour ago - last edited an hour ago
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There appears to be an issue with webmail.plus.net I suggest you try https://webmail.greenby.com/
Not sure if the greenby link works for emails accounts which have not been migrated.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: unable to access email server and webmail
52 minutes ago
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Looks like Greenby is down as cannot access e-mail account that has been migrated.
Re: unable to access email server and webmail
51 minutes ago
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Thanks for reporting this, and apologies for the inconvenience
An incident has already been raised for this issue, and our team is looking into it. If your account has been migrated to greenby you can access your email through the Greenby link (https://webmail.greenby.com/ )
Incident reference: INC07544648
Re: unable to access email server and webmail
46 minutes ago - last edited 42 minutes ago
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I haven't been migrated, but the greenby webmail does indeed work - thanks, didn't know it would.
Edit: well, sort of works. I can read emails, but deleting an email raises an error to do with IMAP copying, and emails can't be sent due to an SMTP authentication error.
Re: unable to access email server and webmail
13 minutes ago
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Nice one. Looks like webmail.plus.net is back up again!
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