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setting up Outlook 2019 for first time

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: setting up Outlook 2019 for first time

Thanks for posting what fixed the problem @bladerunnerplus 

I've made a note of this thread to refer back to in future I need to.

Let us know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
crimsom
Rising Star
Posts: 123
Thanks: 10
Registered: ‎04-10-2019

Re: setting up Outlook 2019 for first time

I use an earlier version of Microsoft Office's Outlook and Automatic setup failed saying "An encrypted connection to your mail server is not available." However an encrypted Manual setup is possible. Here's what I used for PlusNet Email's incoming (IMAP or POP3) and outgoing (SMTP) server settings:- 

 

IMAP Settings

POP3 Settings

SMTP Settings

Server:

imap.plus.net

mail.plus.net

relay.plus.net

Port:

993

995

465

SSL/TLS:

OK

OK

OK

These server settings require an encrypted (SSL/TLS) connection

The SMTP server uses port 25 by default, or port 587, and 465 for encrypted SSL/TLS connections.

The POP3 server uses port 110 by default, and 995 for encrypted SSL/TLS connections.

The IMAP server uses port 143 by default, and 993 for encrypted SSL/TLS connections.

Kind regards. 

Townman
Superuser
Superuser
Posts: 23,052
Thanks: 9,642
Fixes: 160
Registered: ‎22-08-2007

Re: setting up Outlook 2019 for first time

What version of OL is involved here?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.