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problem with redirecting emails - help please!

FIXED
albert
Rising Star
Posts: 126
Thanks: 3
Fixes: 1
Registered: ‎22-08-2007

problem with redirecting emails - help please!

Sorry if this is so obvious that everyone groans but I've been trying to redirect my PlusNet emails to gmail because I find that webmail is slow and often doesn't load.

I went to Redirects and tried to set up a redirect for <username>@<username>.plus.com but it won't let me - it says something about it being my primary account.

What do I do?

4 REPLIES 4
dvorak
Moderator
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Registered: ‎11-01-2008

Re: problem with redirecting emails - help please!

You can’t have a redirect for an address that has a mailbox attached.
What you can do is get gmail to collect your PN emails.

I have done this and it works fine.

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albert
Rising Star
Posts: 126
Thanks: 3
Fixes: 1
Registered: ‎22-08-2007

Re: problem with redirecting emails - help please!

Thanks, Dvorak,

It seems to rather defeat the whole point of having redirects...

But I'll try what you suggest.

Al.

albert
Rising Star
Posts: 126
Thanks: 3
Fixes: 1
Registered: ‎22-08-2007

Re: problem with redirecting emails - help please!

Fix

Well, I actually seem to have sorted the problem by accident rather than design.

I had set up an alias <Albert>@<username>.plus.com

I deleted this.

Then I put <Albert>@<username>.plus.com into the 'redirect' box (on the 'redirect' tab of 'manage my mail') and redirected that (apparently defunct) address to my gmail account.

I don't know why it works but it does. And I've not had to do anything at the gmail end.

Perhaps I should patent this method.

Alb.

MisterW
Superuser
Superuser
Posts: 10,018
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Registered: ‎30-07-2007

Re: problem with redirecting emails - help please!

I don't know why it works but it does

It works because there is now no mailbox associated with the email address. As @dvorak  said earlier , you cannot redirect if there is a mailbox for the address. An alias is just another name for the assocoated mailbox.

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