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password recovery

FIXED
gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

password recovery

Is there any way to recover a password for access to one of my plusnet mail addresses ?

We are born into history and history is born into us.
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 11,163
Thanks: 3,438
Fixes: 260
Registered: ‎30-07-2007

Re: password recovery

'recover' , No , but you can 'change' any mailbox password from Manage My Mail in the Member centre

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

Re: password recovery

Fix

Thanks but the problem is it's the default mailbox, there is a rename option but no edit or delete option.

I have checked under the other tabs in manage my mail but cannot see any sort of option that would allow me access to that mailbox.

We are born into history and history is born into us.
Mav
Moderator
Moderator
Posts: 21,537
Thanks: 4,405
Fixes: 501
Registered: ‎06-04-2007

Re: password recovery

Isn't the default mailbox password the same as what is used to access the Member Centre?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

Re: password recovery

@Mav

Yes, you are correct, thanks for that.

Smiley

 

We are born into history and history is born into us.
Mav
Moderator
Moderator
Posts: 21,537
Thanks: 4,405
Fixes: 501
Registered: ‎06-04-2007

Re: password recovery

@gleneagles

Did you mean to set the Fix to yourselfWink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still