not recieving email from facebook
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not recieving email from facebook
11-09-2018 1:41 PM
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Hi Can anyone tell me why I can't recieve an email from facebook asking me to confirm a new email address. Checked all my inboxes and spam but nothing.
Re: not recieving email from facebook
11-09-2018 5:14 PM
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Thanks for getting in touch.
Can I just confirm - is this email being sent to a Plusnet email address, or is this just a general query for the community?
Does it happen irrespective of which email address you use?
Best wishes,
Dave
Re: not recieving email from facebook
11-09-2018 7:34 PM
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Yes its being sent to my plusnet email, yes it happens on both my emails with plusnet
cheers Mike
Re: not recieving email from facebook
12-09-2018 10:52 AM
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Does the mail come through successfully to a non-Plusnet email?
Just trying to identify whether this is a PN mail issue or a FB recovery issue like this thread here.
Thanks,
Dave
Re: not recieving email from facebook
12-09-2018 11:57 AM
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Hi i dont know if it will send to a non plusnet account as I dont have any. All I want to do is change my email address to my new one . but no mail comes through. Old email is defunct.
Cheers
Re: not recieving email from facebook
12-09-2018 5:15 PM
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Re: not recieving email from facebook
12-09-2018 5:40 PM
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Hi I have tried that it still doesnt work. thanks anyway.
Re: not recieving email from facebook
12-09-2018 6:09 PM
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Re: not recieving email from facebook
12-09-2018 6:34 PM
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Thanks
Re: not recieving email from facebook
12-09-2018 6:44 PM
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Re: not recieving email from facebook
13-09-2018 6:36 PM
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To investigate this further, could you confirm to me via private message the email address you're using to receive mail from Facebook? Also the exact date and time you requested the email from Facebook may be helpful too.
Cheers
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