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mail undelivered/virus

cnitall
Newbie
Posts: 2
Registered: 17-11-2015

mail undelivered/virus

After receiving 100's of 'email undelivered' messages in all my email inboxes I opened, not the emails, but the properties sheet to view the source code and as other people have found out, these were supposed to come from me, the return path was empty, and copies were sent to other emails (real or faked).
Around the same time some emails I did send disappeared into the ether. My computer started slowing up etc... so I suspected a virus. AVG didn't detect anything neither did Malwarebytes. After some struggle to install another antivirus prog I was successful with Avira which I ran and lo there were 3 instances of a trojan found. Multiple installs/recoveries later the OS became stable and further virus checks with Panda, Malwarebytes, MS online checker and Eset online didn't find any more virus. (after removing the virus's, Avira  kept crashing the HD making it non-bootable so was removed).
Before the system had become unstable I had created rules in Outlook Express (yes I'm still using this, in Win XP) which stopped the spam mail from being downloaded while deleting from the server.
Since the recovery process has removed the rules, I still find some in 1 account.
A search on mxtools.com shows that my accounts have been blacklisted on 4 from 95 lists. This I thought might explain why some emails I'd sent had gone astray.
So:-
1. Do I have to change my email addresses to stop these spam mailings and/or blacklisting?
2. Can't PN filter out such messages?
1 REPLY
Community Gaffer
Community Gaffer
Posts: 13,423
Thanks: 1,184
Fixes: 92
Registered: 04-04-2007

Re: mail undelivered/virus

Quote from: cnitall
1. Do I have to change my email addresses to stop these spam mailings and/or blacklisting?

It's not clear from your message exactly what is blacklisted? Blacklists typically effect IP addresses, not email addresses. If the IP of Plusnet's mail servers was blacklisted then it would be affecting loads of people.
Quote from: cnitall
2. Can't PN filter out such messages?

It sounds like typical backscatter. Assuming it is, there's not a great deal you can do about it, although it tends to stop after a while. There's no simple way of Plusnet filtering the messages I'm afraid.

Bob Pullen
Plusnet Product Team
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