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iphone
20-08-2011 11:16 PM
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on my iphone i can receive emails but cannot send/reply to any, any suggestions 
Dick:green Poll, created in error removed.

Dick:green Poll, created in error removed.
Message 1 of 4
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Re: iphone
20-08-2011 11:49 PM
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Welcome to the forums. 
Are you by any chance with 3 mobile? If so the comments in the topic connecting ipnone4 to plusnet might help.

Are you by any chance with 3 mobile? If so the comments in the topic connecting ipnone4 to plusnet might help.
David
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Re: iphone
11-10-2011 3:02 PM
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What error message, if any, do you get when you try to send or receive?
Have you read through the guide on the website here for setting it up on a phone?
I have the same problem, by the way. I have followed the guide and it seems to be something wrong with the SMTP username/password for me.
I get this error message:-
"The user name or password for "SMTP:username@relay.plus.net" is incorrect"
I have tried all combinations and they dont seem to work - I thought it just needed to be the same as the username and p/w I use to log in to the website? SSL is off ... I am not sure on the Port 25 thingy, but I am not with 3 mobile.
Have you read through the guide on the website here for setting it up on a phone?
I have the same problem, by the way. I have followed the guide and it seems to be something wrong with the SMTP username/password for me.
I get this error message:-
"The user name or password for "SMTP:username@relay.plus.net" is incorrect"
I have tried all combinations and they dont seem to work - I thought it just needed to be the same as the username and p/w I use to log in to the website? SSL is off ... I am not sure on the Port 25 thingy, but I am not with 3 mobile.
Message 3 of 4
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Re: iphone
17-10-2011 10:20 AM
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@matzy, who is your mobile provider and would I be correct to assume that you're trying to send using your data connection, or are you using Wi-Fi?
You are entering just 'username' as the username aren't you? i.e. you're not entering 'username@relay.plus.net'?
I've tested SMTP auth on your account and it definitely works!
Quote from: matzy "The user name or password for "SMTP:username@relay.plus.net" is incorrect"
You are entering just 'username' as the username aren't you? i.e. you're not entering 'username@relay.plus.net'?
I've tested SMTP auth on your account and it definitely works!
ehlo relay
250-outmx05.plus.net Hello relay [84.93.217.165]
250-SIZE 104857600
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
auth login
334 VXNlcm5hbWU6
bW******
334 UGFzc3dvcmQ6
aGVuZH******
235 Authentication succeeded
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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