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iPhone 6 and emails

FIXED
DawnB13
Hooked
Posts: 9
Thanks: 3
Registered: ‎15-07-2016

iPhone 6 and emails

I have an iPhone 6 and can't send emails unless I'm at home. I also have an iPad and location is never a problem. Can you please help me fix the problem?
1 REPLY
markhawkin
Aspiring Pro
Posts: 256
Thanks: 33
Fixes: 5
Registered: ‎17-07-2016

Re: iPhone 6 and emails

Fix

It sounds to me a classic case of lack of SMTP authentication.

On the iPhone

> Settings

> Mail, Contacts, Calendars

Select the account under "account"

Then

> Account

> Outgoing Mail Server

> Authentication

and select "password"

 

If you can't change, it add a new SMTP server which is authenticated and turn the other one off for the account.

 

 

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