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Windows 11 - New Outlook - Connect with Plusnet - Madasafish

lachlan79
Dabbler
Posts: 12
Fixes: 1
Registered: ‎01-10-2023

Windows 11 - New Outlook - Connect with Plusnet - Madasafish

Afternoon,

I am trying to connect my Plusnet/Madasafish email to my new Windows 11 online Outlook setup. 

I've read through the topics. I think this points to the possible answer, in terms of a manual intervention in setting up email to type in SMTP codes.

https://community.plus.net/t5/Email/Unable-to-use-New-Outlook-on-Windows-11/m-p/1963424

However, I'm not sure which exact server codes so I need to enter to send / receive email. Grateful for a steer. 

Regards

Andrew

6 REPLIES 6
Dan_the_Van
Superuser
Superuser
Posts: 4,217
Thanks: 2,513
Fixes: 122
Registered: ‎25-06-2007

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

@lachlan79 

Take a look at this page Diagnosing email server connectivity issues - the guide 

Refer to the userID section which should provide guidance and a method of testing your login details.

Hope this helps.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

lachlan79
Dabbler
Posts: 12
Fixes: 1
Registered: ‎01-10-2023

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

Dan,

Thanks for taking the time to reply.

I find these pages very technical, though the configuration box is helpful. I think I'll have to slowly work my way through.

Regards

Andrew

Dan_the_Van
Superuser
Superuser
Posts: 4,217
Thanks: 2,513
Fixes: 122
Registered: ‎25-06-2007

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

@lachlan79 

Just ask if you have any further questions or seek advice.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

lachlan79
Dabbler
Posts: 12
Fixes: 1
Registered: ‎01-10-2023

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

My Mum has decided to move over to Gmail address still within outlook but still has a globalnet email.

I was going to setup a email forward from plusnet to gmail but I understand that’s not possible. What’s the best way she can still receive globalnet emails but then will reply with gmail via outlook. Regards
Townman
Superuser
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Posts: 27,998
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Registered: ‎22-08-2007

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

Fixing this would be so much easier by finding a decent email client.  There are plenty of fairly good free ones, such as Thunderbird or eM Client ... or pay for proper Outlook.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

lachlan79
Dabbler
Posts: 12
Fixes: 1
Registered: ‎01-10-2023

Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish

Not possible. Though I managed to solve it