Windows 11 - New Outlook - Connect with Plusnet - Madasafish
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Windows 11 - New Outlook - Connect with Plusnet - Madasafish
30-09-2025 5:41 PM
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Afternoon,
I am trying to connect my Plusnet/Madasafish email to my new Windows 11 online Outlook setup.
I've read through the topics. I think this points to the possible answer, in terms of a manual intervention in setting up email to type in SMTP codes.
https://community.plus.net/t5/Email/Unable-to-use-New-Outlook-on-Windows-11/m-p/1963424
However, I'm not sure which exact server codes so I need to enter to send / receive email. Grateful for a steer.
Regards
Andrew
Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
30-09-2025 6:10 PM - edited 30-09-2025 6:11 PM
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Take a look at this page Diagnosing email server connectivity issues - the guide
Refer to the userID section which should provide guidance and a method of testing your login details.
Hope this helps.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
30-09-2025 6:48 PM
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Dan,
Thanks for taking the time to reply.
I find these pages very technical, though the configuration box is helpful. I think I'll have to slowly work my way through.
Regards
Andrew
Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
30-09-2025 7:54 PM
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Just ask if you have any further questions or seek advice.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
29-10-2025 10:54 AM - edited 29-10-2025 10:55 AM
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I was going to setup a email forward from plusnet to gmail but I understand that’s not possible. What’s the best way she can still receive globalnet emails but then will reply with gmail via outlook. Regards
Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
29-10-2025 11:57 AM
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Fixing this would be so much easier by finding a decent email client. There are plenty of fairly good free ones, such as Thunderbird or eM Client ... or pay for proper Outlook.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Windows 11 - New Outlook - Connect with Plusnet - Madasafish
31-10-2025 6:40 PM
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Not possible. Though I managed to solve it
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