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Update on Plusnet email migration to Greenby

sandytrains
Dabbler
Posts: 16
Registered: ‎12-02-2016

Re: Update on Plusnet email migration to Greenby

... continued

Nominet still shows my domain registered with plusnet.

So in summary plusnet say contact greenby and greenby say contact plusnet.

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,050
Thanks: 1,378
Fixes: 59
Registered: ‎24-07-2014

Re: Update on Plusnet email migration to Greenby

It's for us to do - The tag is MADASAFISH.

 

I need your MAAF username please (PM me it) then I'll start the process. Should be straight forward. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,050
Thanks: 1,378
Fixes: 59
Registered: ‎24-07-2014

Re: Update on Plusnet email migration to Greenby

Further update : 

 

Please log into the MADASAFISH portal and reply to ticket 255968137. I've created this for you to reply to, confirming the domain and IPS Tag. Once done, give me a nudge and I'll action it.

 

I can only imagine that when you spoke to our teams, they checked a Plusnet account not this correct account. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team