Update on Plusnet Email Migration

[#1]

What is the user portal? And what does A&G mean? thanks

[#2]

The user portal is your account page

A&G = Advice and Guidance.

[#3]

Thanks. Is account page the same as the member centre?

[#4]

Yes.

[#5]

I only recieved an email about this migration yesterday! Now seeing on here that it's been discussed for overr a month it's disappointing that I've only just been informed. 

No doubt Plusnet will close entirly at some point and we'll all have to move to EE

[#6]

@rockposer The transfer of domains will not be addressed until the email component of all customers accounts has been moved - currently scheduled for 'sometime next year'.

[#7]

at least you can send emails, I can't and now I can't receive them either

[#8]

As my emails are linked to my domain, not quite sure how that's going to work. I can see a [-Censored-]-up on the horizon.

Maybe time to jump ship and move everything myself to a company I've heard of.

[#9]

But how would it be possible to move your plusnet plus.com email address? I too would go now if I could!

[#10]

I'm refering to my domain and domain emails. For example an email that's me@plus.net appears as me@mydomain.com etc

[#11]

This is the very first I've heard of the email migration, and I've been with Plusnet for over 20 years. Only found out about it when I came to the forum to see if anyone else was having problems collecting email this morning (which I see they are in other dicussions here).

[#12]

There's problems with the website too. Love how it suggests contacting them on Twitter on a username that no longer exists!

[#13]

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@rockposer wrote:

I'm refering to my domain and domain emails. For example an email that's me@plus.net appears as me@mydomain.com etc

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So long as you have not used @youraccount.plus.com as you email addresses to the world at large, but instead have used whoever@yourdomain.com then you can take your domain wherever you wish as soon as suits you.  @youraccount.plus.com is not yours to move.

[#14]

It all seems to be coming back to life now! 🤞

[#15]

Yes I know. However the domain is currently linked to Plusnet. Moving it will involve a bi increase in cost and inconvenience.