@mavison
To be honest the latest crop of problems with Greenby since our forced move to EE have been the last straw. We're now actively investigating a new email provider so I can't raise the enthusiasm to try to contact them, especially since they appear to almost exclusively use AI bots.
I'm also considering dumping EE for broadband and VOIP as I currently can't find any way to access my bills without recourse to their app, which I don't want and have no intention of installing. Apparently it is supposed to be possible to view them online but I haven't managed to find a way to do it so far.
After 19 years with Plusnet I shall be glad to be rid of the lot of them after all this 😠.
