Two copies of every Plusnet Email?

[#1]

Any ideas why I am getting two of the same emails from PlusNet every time they send 'one'?

Thanks,

Stewart

[#2]

Check your account setings.  There is a default email address and a contact one.

[#3]

Thanks Townman... I should have mentioned I'm not great at this type of thing, so although I understand what you are saying I have no idea how to sort it.

I've watched the help video too but my settings look the same as suggested... I have a Postmaster and I have a mail@ but that looks right?

Any other suggestions? Please make it simple 😳

[#4]

Take a look at this https://www.plus.net/member-centre/account/details

Service and billing emails are sent to both postmaster@youraccount.plus.com and the contact email address on the above page.

[#5]

So do I edit that to read the postmaster@ address or remove the mail@ and replace it with nothing?

[#6 · Accepted solution]

I think either will go. I have postmaster@ on mine.

[#7]

Many thanks for your input & solution.

Have a great 2022.