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Ticket no 174982667

zandermax
Newbie
Posts: 1
Registered: 19-05-2018

Ticket no 174982667

HI tech guys,

 

Im having problems with my email (outlook2013: the blue one)regarding the above ticket no .(error 552).  Avast add on in outlook is disabled. and now when I click on send and receive a plusnet server dialog box asks for my username  and password which doesnt click through and just keeps representing itself.

Help most appreciated.

 

Thanks

 

 

2 REPLIES
Gel
Seasoned Pro
Posts: 1,538
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Ticket no 174982667

Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Ticket no 174982667

Hi there,

 

Error 552 usually means that there's an issue with an attachment that you're trying to send. 

 

I'd check the size of the file you're trying to send, generally anything over a 100mb. If it's any bigger I'd look at an alternate way to share large files. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team