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Thunderbird outgoing email problems

mjenderby
Newbie
Posts: 3
Registered: ‎04-04-2010

Thunderbird outgoing email problems

I've set up Thunderbird as per plusnet instructions and can read and (apparently) send email. However. sent email never arrives at its destination and just disappears  Sad  Sending via webmail works Ok so it looks like it's being swallowed in the webmail system as Thunderbird believes it has sent it to the mail server.
Any ideas?
Mark Enderby
4 REPLIES 4
hadden
Grafter
Posts: 486
Thanks: 2
Registered: ‎27-07-2007

Re: Thunderbird outgoing email problems

Have you tried sending an email to yourself via Thunderbird?
MisterW
Superuser
Superuser
Posts: 14,704
Thanks: 5,495
Fixes: 393
Registered: ‎30-07-2007

Re: Thunderbird outgoing email problems

Sounds like you might have the wrong email address in the Thunderbird configuration. It won't prevent you reading the mail correctly, since that uses the username and password and it won't stop it being sent, but it would have the wrong email address on the outgoing mail.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Cliff_Jordan
Grafter
Posts: 228
Registered: ‎01-08-2007

Re: Thunderbird outgoing email problems

...or possibly the wrong Outgoing Server Setting
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: Thunderbird outgoing email problems

Also on your Account settings, make sure you have "Use secure authentication" unticked.