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Spam management

nylonhandle
Newbie
Posts: 2
Registered: 17-02-2011

Spam management

I have tried on a number of occasions to sort through my regular emails via webmail to bin my spam however every time I select emails in WM and click spam the page freezes and nothing much happens I refresh and no change.
This sounds to me like I'm being a touch dumb and could appreciate some help from someone younger and wiser on this.
any ideas?
N
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Spam management

Hi nylonhandle,
I can't state whether I'm either younger or indeed even wiser than yourself! however it sounds like you may have a very high number of messages in your mailbox which is causing it to crash. Can you let me know just the part of the e-mail address before the @ symbol that you are trying to do this for?
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ChrisL
Grafter
Posts: 734
Thanks: 4
Registered: 13-12-2007

Re: Spam management

@nylonhandle
Are you sure you have a Spam folder set up for your mailbox?  If you haven't, I think clicking the Spam button will cause the behaviour you describe.
Chris